Testing can never completely identify all the defects within software. Instead, it furnishes a criticism or comparison that compares the state and behavior of the product against oracles—principles or mechanisms by which someone might recognize a problem. These oracles may include (but are not limited to) specifications, contracts, comparable products, past versions of the same product, inferences about intended or expected purpose, user or customer expectations, relevant standards, applicable laws, or other criteria.
Every software product has a target audience. For example, the audience for video game software is completely different from banking software. Therefore, when an organization develops or otherwise invests in a software product, it can assess whether the software product will be acceptable to its end users, its target audience, its purchasers, and other stakeholders. Software testing is the process of attempting to make this assessment.
A study conducted by NIST in 2002 reports that software bugs cost the U.S. economy $59.5 billion annually. More than a third of this cost could be avoided if better software testing was performed.
Scope
A primary purpose for testing is to detect software failures so that defects may be uncovered and corrected. This is a non-trivial pursuit. Testing cannot establish that a product functions properly under all conditions but can only establish that it does not function properly under specific conditions.[12] The scope of software testing often includes examination of code as well as execution of that code in various environments and conditions as well as examining the aspects of code: does it do what it is supposed to do and do what it needs to do. In the current culture of software development, a testing organization may be separate from the development team. There are various roles for testing team members. Information derived from software testing may be used to correct the process by which software is developed.
Functional vs non-functional testing
Functional testing refers to tests that verify a specific action or function of the code. These are usually found in the code requirements documentation, although some development methodologies work from use cases or user stories. Functional tests tend to answer the question of “can the user do this” or “does this particular feature work”.
Non-functional testing refers to aspects of the software that may not be related to a specific function or user action, such as scalability or security. Non-functional testing tends to answer such questions as “how many people can log in at once”, or “how easy is it to hack this software”.
Defects and failures
Not all software defects are caused by coding errors. One common source of expensive defects is caused by requirement gaps, e.g., unrecognized requirements, that result in errors of omission by the program designer. A common source of requirements gaps is non-functional requirements such as testability, scalability, maintainability, usability, performance, and security.
Software faults occur through the following processes. A programmer makes an error (mistake), which results in a defect (fault, bug) in the software source code. If this defect is executed, in certain situations the system will produce wrong results, causing a failure. Not all defects will necessarily result in failures. For example, defects in dead code will never result in failures. A defect can turn into a failure when the environment is changed. Examples of these changes in environment include the software being run on a new hardware platform, alterations in source data or interacting with different software. A single defect may result in a wide range of failure symptoms.
Compatibility
A frequent cause of software failure is compatibility with another application, a new operating system, or, increasingly, web browser version. In the case of lack of backward compatibility, this can occur (for example…) because the programmers have only considered coding their programs for, or testing the software upon, “the latest version of” this-or-that operating system. The unintended consequence of this fact is that: their latest work might not be fully compatible with earlier mixtures of software/hardware, or it might not be fully compatible with another important operating system. In any case, these differences, whatever they might be, may have resulted in (unintended…) software failures, as witnessed by some significant population of computer users.
This could be considered a “prevention oriented strategy” that fits well with the latest testing phase suggested by Dave Gelperin and William C. Hetzel, as cited below .
Input combinations and preconditions
A very fundamental problem with software testing is that testing under all combinations of inputs and preconditions (initial state) is not feasible, even with a simple product.[12][18] This means that the number of defects in a software product can be very large and defects that occur infrequently are difficult to find in testing. More significantly, non-functional dimensions of quality (how it is supposed to be versus what it is supposed to do)—usability, scalability, performance, compatibility, reliability—can be highly subjective; something that constitutes sufficient value to one person may be intolerable to another.
Static vs. dynamic testing
There are many approaches to software testing. Reviews, walkthroughs, or inspections are considered as static testing, whereas actually executing programmed code with a given set of test cases is referred to as dynamic testing. Static testing can be (and unfortunately in practice often is) omitted. Dynamic testing takes place when the program itself is used for the first time (which is generally considered the beginning of the testing stage). Dynamic testing may begin before the program is 100% complete in order to test particular sections of code (modules or discrete functions). Typical techniques for this are either using stubs/drivers or execution from a debugger environment. For example, Spreadsheet programs are, by their very nature, tested to a large extent interactively (”on the fly”), with results displayed immediately after each calculation or text manipulation.
